At wis77, your privacy is treated with the same seriousness as your security. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a registered player on the wis77 platform.
Summary: wis77 collects only the personal data necessary to operate your account securely, process transactions in Indonesian Rupiah, comply with our anti-money-laundering obligations, and deliver a personalized gaming experience. We do not sell your personal data to third parties for marketing purposes — ever. This policy applies to all players accessing wis77 from Indonesia and internationally.
wis77 ("the Platform", "we", "us", "our") is committed to protecting the personal data of every individual who interacts with our platform at https://wis77.bio. This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by us.
This Privacy Policy forms part of our overall Terms & Conditions and should be read alongside them. By registering an account on wis77 or continuing to use the Platform, you acknowledge that you have read, understood, and accepted the practices described in this Policy. If you do not accept any part of this Policy, you should discontinue use of the Platform immediately.
wis77 primarily serves players resident in Indonesia, including players in Jakarta, Surabaya, Medan, Bandung, Bali, and other Indonesian cities. We are aware of and committed to the data protection expectations of our Indonesian user base, and we apply data handling standards consistent with internationally recognised privacy frameworks.
When you create a wis77 account, we collect the following information:
As part of our mandatory KYC process, we may collect and store:
All monetary activity on the Platform is conducted in Indonesian Rupiah (IDR / Rp). We collect and retain:
When you access the wis77 Platform, our systems automatically record:
When you contact our support team via live chat or email, we retain records of those interactions, including message content, timestamps, and the outcome of any support request or complaint. This data is used to maintain service quality, train support staff, and resolve disputes.
Where you have explicitly opted in to receive promotional communications from wis77 — such as bonus notifications, seasonal offers (Idul Fitri, Nyepi, Ramadhan promotions), and new game launch announcements — we record your consent and communication preferences. You may withdraw consent at any time by contacting our support team or updating your account settings.
| Data Category | Examples | Retention Period |
|---|---|---|
| Registration Data | Name, email, phone, address | Duration of account + 5 years post-closure |
| KYC Documents | KTP scan, selfie, address proof | Duration of account + 5 years post-closure |
| Financial Records | Deposits, withdrawals, bet history | 7 years from transaction date |
| Technical Data | IP logs, session records | 13 months from collection date |
| Support Interactions | Live chat transcripts, emails | 3 years from last interaction |
| Marketing Preferences | Opt-in records, consent timestamps | Until consent is withdrawn + 1 year |
wis77 collects Personal Data through the following channels:
wis77 processes your Personal Data for the following specific purposes. We do not process Personal Data for any purpose not listed below without first obtaining your explicit consent or being required to do so by applicable law.
To create and maintain your wis77 player account; to authenticate your login sessions; to apply responsible gaming controls including deposit limits, session reminders, and self-exclusion; and to communicate account-related notifications such as deposit confirmations, withdrawal approvals, and security alerts.
To process Rupiah deposits via local Indonesian banks and e-wallets; to verify and execute withdrawal requests to your registered payment method; to credit and debit bonus balances in accordance with applicable promotion terms; and to maintain accurate financial records.
To verify your identity and age (21+ requirement) before enabling withdrawal access; to meet our anti-money-laundering (AML) and counter-financing-of-terrorism (CFT) obligations; to conduct source-of-funds investigations where required; and to comply with any applicable international gaming regulatory requirements under our licensing jurisdiction.
To detect, investigate, and prevent fraudulent transactions, multi-account abuse, bonus exploitation, and unauthorised access attempts; to monitor for suspicious betting patterns; and to protect the integrity of the wis77 Platform and the interests of other players.
To respond to your support requests, process complaints, and maintain service quality records. Live chat and email interaction histories are used for staff training and quality assurance purposes.
Where you have given explicit consent, to send you promotional communications including bonus offers, seasonal campaigns (Idul Fitri, Ramadhan, Nyepi, and other relevant Indonesian calendar events), and new game announcements from our certified game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and others). Personalization also includes displaying game recommendations and relevant betting markets based on your platform activity.
To analyse aggregated, anonymized usage patterns across the Platform in order to improve game loading performance, optimize the deposit and withdrawal flow, improve the mobile browsing experience, and enhance overall platform stability.
For each processing activity, wis77 relies on one or more of the following legal bases:
wis77 does not sell, rent, or trade your Personal Data to third parties for their own marketing or commercial purposes under any circumstances. We share Personal Data only where strictly necessary to operate the Platform, fulfil legal obligations, or protect the interests of players and the integrity of the Platform.
We engage a limited number of vetted third-party service providers who Process Personal Data on our behalf, subject to binding data processing agreements that require them to maintain equivalent data protection standards. These providers include:
wis77 may disclose Personal Data to government authorities, regulators, law enforcement agencies, or courts where we are legally compelled to do so — for example, in response to a valid legal order, court subpoena, or anti-money-laundering investigation. We will notify you of such disclosures where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of wis77's business assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data is processed as a result.
Reminder: wis77 will never sell your personal information to third-party advertisers, data brokers, or marketing firms. Your data is used exclusively to operate your account and fulfil our legal obligations.
We retain Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The retention schedule in the table in Section 3 above provides specific timeframes by data category.
When your wis77 account is closed — whether at your request or by wis77 — we initiate a structured data review. Registration and KYC data is retained for five years post-closure to satisfy AML record-keeping requirements. Financial transaction records are retained for seven years from the date of each transaction. Technical log data is purged on a rolling 13-month cycle. Marketing preference records are deleted within one year of consent withdrawal or account closure, whichever is earlier.
Data that is no longer required for any retention purpose is securely deleted or anonymized such that it can no longer be linked to any identifiable individual. Anonymized and aggregated data may be retained indefinitely for statistical and analytical purposes.
wis77 employs a layered security architecture to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. Our key security measures include:
While wis77 applies robust technical and organisational security measures, no online platform can guarantee absolute security. You are responsible for keeping your wis77 account credentials — username and password — confidential and for using a strong, unique password. Report any suspected unauthorised access to your account to our support team immediately via live chat.
Cookies are small text files stored on your device when you visit a website. wis77 uses cookies and similar technologies (including web beacons and local storage objects) to ensure the Platform functions correctly, to remember your preferences, and to analyse how the Platform is used so we can continue to improve it.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Authenticate your login session, maintain your account balance display, and enable core Platform features. Cannot be disabled without breaking the Platform. | Session / up to 30 days |
| Functional | Remember your language preference, display settings, and last-visited game categories for a personalised experience. | Up to 12 months |
| Analytics | Collect anonymized data on page views, session durations, and feature usage to identify areas for Platform improvement. No personally identifiable information is included. | Up to 13 months |
| Security | Detect fraudulent logins, bot activity, and cross-site request forgery (CSRF) attempts. | Session |
You may control or disable non-essential cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will impair the functionality of the Platform and may prevent you from logging in or completing transactions. Analytics and functional cookies can be disabled without preventing core Platform access.
wis77 does not use advertising cookies or third-party behavioural-tracking cookies. We do not participate in cross-site advertising networks or sell cookie-derived data to any third party.
As a wis77 Player, you have the following rights in relation to your Personal Data. These rights apply subject to applicable legal limitations, including our legal obligation to retain certain data for anti-money-laundering compliance purposes.
Request a copy of the Personal Data wis77 holds about you, including account data, transaction history, and KYC records.
Request correction of inaccurate Personal Data held on your account. You may update most contact details directly in your account settings.
Request deletion of your Personal Data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
Request that we restrict the processing of your Personal Data in certain circumstances — for example, while a dispute about accuracy is being resolved.
Receive a structured, machine-readable copy of the Personal Data you provided to wis77, for transfer to another service provider where technically feasible.
Object to the processing of your Personal Data where we rely on legitimate interests as our legal basis — including objecting to marketing communications at any time.
To exercise any of the above rights, contact our support team via live chat or email at [email protected] (plain text — not a clickable link; copy and paste into your email client). We will respond to all verified rights requests within 30 days. For complex requests, this period may be extended by a further 60 days, and we will inform you of any extension within the initial 30-day window.
The wis77 Platform is strictly for adults. You must be at least 21 years of age to register an account and use our services. This age requirement reflects Indonesian legal and social norms around gambling access and is enforced without exception.
wis77 does not knowingly collect Personal Data from individuals under the age of 21. Our KYC process verifies date of birth for every account before withdrawal access is enabled. If we discover that Personal Data has been submitted by an individual under 21, we will immediately close the associated account, void any balances, and securely delete the data in accordance with our retention schedule.
If you are a parent or guardian and believe a minor in your care has registered an account with wis77, please contact our support team immediately via live chat. We take underage access extremely seriously and will act on confirmed reports without delay.
wis77 operates on infrastructure hosted in data centres across multiple jurisdictions. As a result, your Personal Data may be transferred to and processed in countries outside Indonesia. When we transfer Personal Data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to this Privacy Policy, including:
By registering an account on wis77, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia as described in this section.
wis77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When we make material changes, we will notify registered Players via email to the address on file and/or by displaying a prominent notice on the Platform at least 14 days before the changes take effect.
The "Last Updated" date at the top of this document will be revised each time the Policy is amended. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you must cease using the Platform and submit an account closure request before the amendments take effect.
We encourage you to review this Privacy Policy periodically so that you remain informed of how wis77 handles your Personal Data.
If you have any questions, concerns, or complaints about this Privacy Policy or about how wis77 handles your Personal Data, please reach out to our support team using the following channels:
We are committed to resolving all privacy-related inquiries promptly and fairly. If you submit a formal complaint and are not satisfied with our response, you may escalate the matter to the relevant data protection authority or dispute resolution body applicable under our licensing jurisdiction. Our support team can provide details of the applicable escalation process on request.
When exercising a data rights request (access, erasure, portability, etc.), please include your registered email address and, where possible, your wis77 account username in your communication. This allows us to verify your identity and process your request efficiently. For security reasons, we cannot action data rights requests submitted without sufficient identifying information.
Six concrete commitments that define how wis77 handles your personal data — from registration through to account closure.
wis77 does not sell, rent, or trade your personal information to advertisers, data brokers, or marketing firms. Your data is used exclusively to operate your account and meet our legal obligations — nothing more.
Every data transmission between your device and the wis77 Platform is protected by 256-bit SSL/TLS encryption — the same standard used by BCA and BRI for their online banking systems.
We retain your data only for as long as legally required or operationally necessary. Financial records are kept for 7 years per AML obligations; technical logs roll off after 13 months. Nothing is kept indefinitely without a reason.
You can request access, correction, deletion, portability, or restriction of your personal data at any time. Our support team responds to all verified rights requests within 30 days via live chat or email.
We share data only with vetted processors — KYC verifiers, payment gateways for OVO, DANA, GoPay, ShopeePay, and Indonesian banks — all bound by strict data processing agreements that mirror our own standards.
Promotional communications — including bonus offers and seasonal campaigns for Idul Fitri, Ramadhan, and Nyepi — are sent only where you have explicitly opted in. You can withdraw consent at any time with immediate effect.
Now that you understand how wis77 protects your personal data, explore our full range of games and sports betting markets — fully secured, SSL encrypted, and licensed internationally.